Built for Adelaide and Adelaide Hills tree services

Never Miss an Adelaide Tree Job Call While You're Up the Tree.

From the Adelaide Hills to the beachside suburbs, the phone rings hardest when you can't answer it. Your AI receptionist picks up in seconds, gets the address and what needs doing, and books the quote visit while you keep working.

Emergency jobs go straight to a real person.

Quote visits booked while the caller is still on the line.

Happy customers get asked for a Google review.

Hear It Handle a Tree Job Call

Ring the live arborist line like a customer with a leaning gum over the shed. Ask for a quote, report a branch through the fence, then try to trip it up. Thirty seconds on the phone tells you more than any web page can.

Hear the Live Arborist Demo

Free. Takes about a minute.

When Adelaide gets a wind event, every phone rings at once

When a windy spell hit South Australia in July 2021, the SES logged more than 550 tree-down call-outs in about three days, according to InDaily. Behind every one of those call-outs is a homeowner ringing arborists, and the first one to answer usually gets the job.

Adelaide also has a mix of leafy older suburbs and Hills properties where trees sit close to houses, so quotes are rarely simple. When you're on a job, your receptionist takes the call, gets the details and holds the quote visit for you.

What happens on every call

Answers in seconds

Callers get a real conversation straight away, so they stop ringing around.

Handles emergencies properly

If a call meets your definition of an emergency, such as a tree through a roof or blocking the only way out, it is put straight through to a real person. If nobody can pick up, both sides get a text with each other's contact details so you can talk and arrange what needs to happen, without the caller waiting on voicemail.

Books the quote visit

It checks your calendar while the caller is on the line and locks in a time, so the job is booked before a competitor rings back.

Adelaide tree rules your callers will ask about

Homeowners often ring wanting to know whether they can just cut a tree down. Here's the short version of what South Australia's rules say, so you know what your receptionist is helping you sort out. It's general information, not legal advice, and councils make the final call.

✓In metropolitan Adelaide and parts of the Hills, a tree with a trunk circumference of 1 metre or more (measured 1 metre above the ground) is a regulated tree, and 2 metres or more makes it significant. Removing, lopping or topping one generally needs development approval.

✓There are exemptions, including dead trees, a list of exotic species, trees within 3 metres of a house or in-ground pool (with exceptions for some eucalypts and similar natives), and trees within 20 metres of a house in medium or high bushfire risk areas.

✓Urgent work to protect people or buildings can go ahead without approval first, but the council has to be told within 28 days and approval sought afterwards.

✓These thresholds were lowered in May 2024, so older advice you hear may be out of date.

So your receptionist asks the questions you'd ask

Your receptionist can be set up to collect the details that decide whether approval is likely to be involved: the suburb, roughly how thick the trunk is, the species if the caller knows it, how close it stands to the house or pool, and whether it's dead, damaged or dangerous. It doesn't give legal advice. It gets you to the quote visit already knowing what you're walking into.

Then it helps you get found on Google Maps

After a job is finished, a short, polite request goes to the customer with a direct link to your Google profile, so reviews come in as a routine part of the work. We only ever ask real customers and we never write or buy reviews.

Want the full picture on reviews for tree services? Read our guide to Google reviews for Adelaide arborists.

Common questions from Adelaide arborists

Does it cover the Adelaide Hills as well as the suburbs?

Yes. Your service area is built into it when we set it up, so it knows which suburbs and Hills towns you work in and politely handles callers outside them.

Can it tell whether a tree is regulated?

It doesn't make that call. It asks about trunk size, species, how close the tree is to the house and whether it's dead or dangerous, so you arrive at the quote visit knowing whether approval is likely to be needed.

What happens with an emergency like a tree through a roof?

Will it answer during a storm or after hours?

It answers whenever the phone rings, including nights, weekends and storm days. Anything that meets your emergency definition goes into your emergency flow, and everything else is lined up in your quote queue.

How does it help me show up when people search for an arborist in Adelaide?

After a job, it can send the customer a polite message with a direct link to your Google profile. Reviews from real customers are a big part of how Google Maps results are ranked, and our guide explains how.